Terms & Conditions


1.1These Terms apply to your use of the Website. By accessing and using the Website:

a you agree to these Terms, and confirm you have read and will comply with the Owner and/or Renter Expectations referred to in clause c. below; and

b where your access and use is on behalf of another person (e.g. a company), you confirm that you are authorised to, and do in fact, agree to these Terms on that person’s behalf and that, by agreeing to these Terms on that person’s behalf, that person is bound by these Terms.

cYou also agree to the Privacy Policy, Owner & Renter Expectations, Safe Insurance Guide & Safe Renting Guide located at the bottom footer of the website.

1.2If you do not agree to these Terms, you are not authorised to access and use the Website, and you must immediately stop doing so.

1.3The Website, applications and services are intended to link willing owners of equipment with willing renters. We cannot and do not control the content or suitability of any gear, and therefore are not responsible for, and disclaim any liability in relation to the listing and rental of such gear.


2.1We may change these Terms at any time by updating them on the Website. Unless stated otherwise, any change takes effect immediately. You are responsible for ensuring you are familiar with the latest Terms. By continuing to access and use the Website, you agree to be bound by the changed Terms.

2.2We may change, suspend, discontinue, or restrict access to, the Website without notice or liability.

2.3These Terms were last updated on December 3rd, 2017.


In these Terms:

including and similar words do not imply any limit

Loss includes loss of profits, savings, revenue or data, and any other claim, damage, loss, liability and cost, including legal costs on a solicitor and own client basis

personal information means information about an identifiable, living person

Terms means these terms and conditions titled Website Terms of Use

Underlying System means any network, system, software, data or material that underlies or is connected to the Website

User ID means a unique name and/or password allocated to you to allow you to access certain parts of the Website

We, us or our means Rent My Gear NZ Ltd

Website means rentmygear.co.nz or any related domains to rentmygear.co.nz

You means you or, if clause 1.1b applies, both you and the other person on whose behalf you are acting.


4.1You must provide true, current and complete information in your dealings with us (including when setting up an account), and must promptly update that information as required so that the information remains true, current and complete.

4.2If you are given a User ID, you must keep your User ID secure and:

anot permit any other person to use your User ID, including not disclosing or providing it to any other person; and

bimmediately notify us if you become aware of any disclosure or unauthorised use of your User ID, by sending an email to [email protected]

4.3You must:

anot act in a way, or use or introduce anything (including any virus, worm, Trojan horse, timebomb, keystroke logger, spyware or other similar feature) that in any way compromises, or may compromise, the Website or any Underlying System, or otherwise attempt to damage or interfere with the Website or any Underlying System; and

bunless with our agreement, access the Website via standard web browsers only and not by any other method. Other methods include scraping, deep-linking, harvesting, data mining, use of a robot or spider, automation, or any similar data gathering, extraction or monitoring method.

4.4You must obtain our written permission to establish a link to our Website. If you wish to do so, email your request to [email protected]

4.5You indemnify us against all Loss we suffer or incur as a direct or indirect result of your failure to comply with these Terms, including any failure of a person who accesses and uses our Website by using your User ID.


We (and our licensors) own all proprietary and intellectual property rights in the Website (including all information, data, text, graphics, artwork, photographs, logos, icons, sound recordings, videos and look and feel), and the Underlying Systems. These Terms and Conditions permit you to use the Website for private, non-commercial use only.

The Website may also contain rental listings, member profiles, message boards, chat rooms, blogs, comments and social media links that are contributed by users. By providing any such user contributions, you grant us the right to use, reproduce, display and distribute this material. You understand and acknowedge however that you are solely responsible for this material.


6.1To the extent permitted by law, we and our licensors have no liability or responsibility to you or any other person for any Loss in connection with:

athe Website being unavailable (in whole or in part) or performing slowly;

bany error in, or omission from, any information made available through the Website;

cany exposure to viruses or other forms of interference which may damage your computer system or expose you to fraud when you access or use the Website. To avoid doubt, you are responsible for ensuring the process by which you access and use the Website protects you from this; and

dany site linked from the Website. Any link on the Website to other sites does not imply any endorsement, approval or recommendation of, or responsibility for, those sites or their contents, operations, products or operators.

6.1Any user contributions of material supplied by yourself as descibed in clause 5 above, or by other users that you have relied on as either an owner or renter of gear.

6.2Although we advise on insurance options, and can connect users to insurance companies, we are not licensed to insure users and cannot be regarded as having managed your insurance matters. We therefore accept no responsibility for any insurance issues that may arise from your use of the Website.

6.3We make no representation or warranty that the Website is appropriate or available for use in all countries or that the content satisfies the laws of all countries. You are responsible for ensuring that your access to and use of the Website is not illegal or prohibited, and for your own compliance with applicable local laws.


7.1To the maximum extent permitted by law:

ayou access and use the Website at your own risk; and

bwe are not liable or responsible to you or any other person for any Loss under or in connection with these Terms, the Website, or your access and use of (or inability to access or use) the Website. This exclusion applies regardless of whether our liability or responsibility arises in contract, tort (including negligence), equity, breach of statutory duty, or otherwise.

7.2Rent My Gear is a service that simply connects owners of equipment with people who want to rent this equipment. We therefore take no responsibility for any losses resulting from rental arrangements made through the Website. Accordingly, it is up to you to insure this equipment, and/or its use against any damage. loss or potential liability that might result from its use.

7.3Except to the extent permitted by law, nothing in these Terms has the effect of contracting out of the New Zealand Consumer Guarantees Act 1993 or any other consumer protection law that cannot be excluded. To the extent our liability cannot be excluded but can be limited, our liability is limited to NZD500.

7.4To the maximum extent permitted by law and only to the extent clauses 7.1,7.2 and 7.3 of these Terms do not apply, our total liability to you under or in connection with these Terms, or in connection with the Website, or your access and use of (or inability to access or use) the Website, must not exceed NZD500.


8.1Without prejudice to any other right or remedy available to us, if we consider that you have breached these Terms or we otherwise consider it appropriate, we may immediately, and without notice, suspend or terminate your access to the Website (or any part of it).

8.2On suspension or termination, you must immediately cease using the Website and must not attempt to gain further access.


9.1If we need to contact you, we may do so by email or by posting a notice on the Website. You agree that this satisfies all legal requirements in relation to written communications.

9.2These Terms, and any dispute relating to these Terms or the Website, are governed by and must be interpreted in accordance with the laws of New Zealand. Each party submits to the non-exclusive jurisdiction of the Courts of New Zealand in relation to any dispute connected with these Terms or the Website.

9.3For us to waive a right under these Terms, the waiver must be in writing.

9.4Clauses which, by their nature, are intended to survive termination of these Terms, including clauses 4.5, 5, 6, 7, 9.1, continue in force.

9.5If any part or provision of these Terms is or becomes illegal, unenforceable, or invalid, that part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability or invalidity. If a modification is not possible, the part or provision must be treated for all purposes as severed from these Terms. The remainder of these Terms will be binding on you.

9.6These Terms set out everything agreed by the parties relating to your use of the Website and supersede and cancel anything discussed, exchanged or agreed prior to you agreeing to these Terms. The parties have not relied on any representation, warranty or agreement relating to the Website that is not expressly set out in the Terms, and no such representation, warranty or agreement has any effect from the date you agreed to these Terms


10.1A 10% deposit is required by the renter to confirm any booking. This must be paid through a New Zealand registered credit card.

10.2The deposit will be held by accounts department at Rent My Gear NZ Ltd until the booking is complete or until it needs to be refunded. If the booking is sucesful, the deposit will taken by Rent My Gear NZ Ltd as a fee. Please see sections 11, 12 & 13 for more information on refunds.


11.1There is a 48 hour no-cancellation period for renters. This means if a renter cancels within 48hours of a scheduled pickup time, their 10% deposit will be paid to the owner of the equipment.

11.2If a renter cancels more than 48 hours from the scheduled pickup time of the booking, the 10% deposit will be refunded.

11.3If the owner cancels at anytime, the 10% deposit will be refunded to the renter.

11.4Pickup times are based on the pickup time electronically selected in the booking system. This translates to 6am for AM pickups and 5pm for PM pickups.

11.5Outside of clauses 11.1, 11.2, 11.3 & 11.4, the renter and owner are entitled to cancel a booking at anytime without any liability of any kind including loss of income caused by the cancelled booking.

11.6Rent My Gear NZ Ltd is also not liable for any loss of income resulting from cancelled bookings. Please see clause 7.1b.

11.7If a deposit is due to the owner, it is required that the owner fill out the ‘claim deposit’ form so Rent My Gear NZ Ltd can refund the amount due to the correct bank account. Rent My Gear NZ Ltd will hold this deposit for a period of 90 days. If not claimed within 90 days, Rent My Gear NZ Ltd holds the right to keep these funds.

11.8If a cancellation is made during a live booking, meaning the period after the pickup time and before the dropoff time, the deposit will be held by the accounts department at Rent My Gear NZ Ltd until a decision is made on which party the deposit should get refunded to. As a mediator, Rent My Gear NZ Ltd holds the right to decide the outcome of this process and will do its best to make a fair decision based on which party has broken the Terms & Conditions and / or the Owner & Renter Expectations.

12. FEES

12.1Rent My Gear NZ Ltd takes 10% of all bookings as a fee.

12.2This fee is only confirmed once the booking has been sucessfully completed and equipment returned, otherwise the 10% is refunded to either the renter or owner depending on the circumstances stated in section 11

13. Miscellaneous

13.1The Website and content have been prepared in accordance with the requirements of New Zealand law. These terms and any matters or disputes associated with the Website will be governed by New Zealand Laws and subject to the jurisdiction of New Zealand courts.